MPI Services

CRM Methods

Turn attention into relationships. We implement segmentation, automations, and messaging that convert.

What we do

Capabilities

  • CRM selection & architecture
  • Segmentation & personas
  • Email/WhatsApp flows
  • Win-back & retention programs
  • Reporting & lifecycle dashboards
What you get

Deliverables

  • Journey map
  • Flow diagrams (Welcome, Browse, Cart, Win-back)
  • Copy & templates
  • List hygiene SOP
  • Weekly lifecycle report
Process

Discovery → Plan → Ship → Optimize

We start with goals and constraints, craft a clear plan, ship iteratively, and optimize toward measurable outcomes.

Timeline

Typical engagement

2–4 weeks for strategy & setup. Ongoing monthly execution with weekly reporting and dashboards.

Results

What success looks like

Lower CAC, higher conversion rates, consistent creative pipeline, and compounding retention.